Terms and Conditions
1. General Provisions
1.1. These Terms & Conditions (“Terms”) govern your access to and use of the HollywoodBets Casino website (“Website”), including account registration, casino games, sports betting (if applicable), promotions, and related services.
1.2. By creating a Player Account (“Account”), accessing the Website, or using any services, you confirm that you have read, understood, and agreed to be bound by these Terms.
1.3. If you do not agree with these Terms, you must immediately discontinue use of the Website.
1.4. All operational timeframes (bonuses, promotions, wagering periods) are calculated in Coordinated Universal Time (UTC), unless otherwise specified.
2. Amendments
2.1. HollywoodBets Casino reserves the right to amend or update these Terms at any time.
2.2. The updated version becomes effective upon publication on the Website. Continued use of the Website constitutes acceptance of the revised Terms.
3. Eligibility
3.1. You must be at least 18 years old (or the legal gambling age in your jurisdiction, if higher).
3.2. You are solely responsible for ensuring that online gambling and/or sports betting is lawful in your jurisdiction.
3.3. The Casino reserves the right to request identity and age verification at any time.
3.4. Use of VPNs, proxy services, or other tools intended to bypass geographical restrictions is strictly prohibited and may result in account termination.
4. Player Account
4.1. Only one Account per individual is permitted. Multiple accounts may result in closure and confiscation of winnings and bonuses.
4.2. Accounts are strictly personal and non-transferable.
4.3. You must provide accurate, complete, and up-to-date personal information.
4.4. The Casino may conduct verification (KYC) and compliance (AML) checks at any time and restrict withdrawals until completed.
5. Verification & AML
5.1. The Casino may require identity documents, proof of address, payment verification, and source-of-funds documentation.
5.2. Withdrawals may be suspended pending successful verification.
5.3. Failure to comply with verification requests within a reasonable timeframe may result in account suspension or closure.
6. Games, Betting & Settlement
6.1. Each casino game is governed by its own rules, paytable, and RTP information.
6.2. Sports betting markets (where available) are governed by specific betting rules published on the Website.
6.3. In the event of discrepancies between displayed results and server records, server records shall prevail.
6.4. The Casino reserves the right to void bets or correct settlements in cases of obvious errors, technical faults, incorrect odds, or system malfunctions.
7. Bonuses & Promotions
7.1. Promotions are subject to separate bonus terms and wagering requirements.
7.2. HollywoodBets Casino reserves the right to exclude any player from promotional participation at its discretion.
7.3. Bonus abuse (including multi-accounting, collusion, arbitrage betting, or exploitation of system errors) is prohibited and may result in forfeiture of winnings.
8. Deposits
8.1. Deposits must be made using payment methods registered in your own name.
8.2. A closed-loop policy may apply, meaning withdrawals are returned to the original deposit method where possible.
8.3. Deposit limits and available methods vary depending on jurisdiction and payment provider.
9. Withdrawals
9.1. All withdrawal requests are subject to security, fraud prevention, and regulatory checks.
9.2. Processing times depend on verification status and selected payment method.
9.3. The Casino reserves the right to refuse or delay withdrawals where fraud, bonus abuse, chargebacks, or regulatory issues are suspected.
10. Taxes and Fees
10.1. Players are responsible for any taxes applicable to their winnings according to their local laws.
10.2. Third-party financial institutions may apply transaction fees beyond the Casino’s control.
11. Prohibited Conduct
Prohibited actions include:
Fraudulent transactions
Collusion or syndicate betting
Creation of multiple accounts
Chargebacks without valid reason
Use of stolen payment credentials
Exploiting technical vulnerabilities
Circumventing restrictions via VPN or proxy
Violations may result in account suspension, termination, and confiscation of funds.
12. Limitation of Liability
12.1. Gambling involves financial risk. The Casino is not liable for losses incurred during gameplay or betting.
12.2. The Website is provided “as is” without guarantee of uninterrupted service.
13. Account Closure
Players may request account closure via the contact form on the About Us page. Closure is subject to verification and resolution of pending matters.
14. Complaints & Disputes
Complaints must be submitted via the contact form on the About Us page. Server logs and transactional records serve as primary evidence in dispute resolution.
15. Governing Law
These Terms are governed by the applicable laws of the Casino’s licensing jurisdiction, subject to mandatory local regulations.
